Customer Relationship Management
While customer relationships are one of the most valuable assets in any business—most organizations fail to ever maximize their true potential.
The reality is, CRM systems are complex. They depend on accurate data fueled from every area of your business; they need streamlined processes to make it easy for users to leverage the information.
What many companies have learned the hard way is that having a CRM system in place is just the first step. In order to drive real results, the most important step is customizing the system to work specifically for your business.
As the third-leading, systems integrator for Salesforce.com in the world, we know all the tips and best practices to help you realize the full power of the Salesforce.com platform in your business.
Partnering together, we can help you:
- Seamlessly integrate CRM into your existing systems—improving efficiency and adoption.
- Create reports and dashboards to track metrics—creating transparency and ensuring your organization is reaching your business goals.
- Take advantage of flexible, cloud solutions—reducing overall costs. Build mobile and social capabilities into your CRM system—accelerating results.
Turn your customer interactions into customer loyalty. Contact us to learn how IT is possible™.
- John DialVice President Software Development & Integration
John DialVice President Software Development & Integration
John Dial is the VP for Sogeti's Software Development & Integration practice.
An engineer by degree with 20+ years delivering IT solutions. John has a decade of service with Sogeti leading numerous large scale global custom development projects. Over his career he has been a successful entrepreneur and held VP level leadership positions in organizations including a venture back Software company, a publically traded Engineering Software company and prior to his current role was GVP for Sogeti’s third largest US operating unit.
John has extensive experience across a wide range of today’s IT landscape with a particular emphasis on software design, development and support best practices.