DBITS Contract

DBITS Contract

Sogeti USA, LLC VID/Number: 1134180354900

Address: 10900 Stonelake Blvd., Suite 195, Austin, TX 78759

For quotes, purchase orders, and warranty information, please contact: 
Gina-Nicole Garcia
Sogeti-StateofTexas@us.sogeti.com
512-534-9252

Web: www.us.sogeti.com
Updated March 9, 2017

DIR

DIR Contract Number
DIR-SDD-2154

Click here (http://dir.texas.gov/View-Search/Generic.aspx?

keyword=Sogeti)for more details.

Deliverables-Based IT Services (DBITS) Contract

Services available under this Contract are limited to the deliverablesbased information technology services Technology Categories as specified below. This Contract is part of the DIR Cooperative Contracts program.

Application Maintenance and Support

1) Definition: Application Maintenance and Support includes the skills and requirements for supporting application systems, including troubleshooting, modifying, maintaining and enhancing legacy systems. Application Maintenance and Support also applies to applications running in a production environment.

2) Examples of included services: Research, analysis, design, programming, testing, documenting and implementing maintenance changes; correcting software errors; modifying reports and ensuring accurate report runs; making modifications to the applications and documentation; writing ad hoc queries; loading and applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery testing, planning and documentation. Services may need to be available 24/7 or on an on-call basis.

Technology Upgrade/Migration and Transformation

1) Definition: Technology Upgrade/Migration may be required to increase business functionality, reengineer a business function, keep current with vendor upgrades or when upgrading existing technology. Technology Transformation may be accomplished by converting/migrating legacy applications to new technology either with or without new business functionality or it may include introducing new technology into the enterprise. Technology Upgrade/Migration may also include providing website content accessibility compliance.

2) Examples of included services: Assessments of the current application portfolio, evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative. Also included are: technology transformations, which may include, appropriate Return on Investment (ROI), benchmarks and milestones. The following activities may also be included: planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services; and training support.

Statement of Work (SOW) / Purchase Order Issuance

A. In order to be awarded a Purchase Order hereunder, Vendor must respond, in writing, to a Statement of Work (SOW) for services as issued by Customers, consistent with the Terms and Conditions of this Contract. Vendor shall only respond to SOWs for Technology Categories which Vendor has been awarded in this Contract. Customer SOWs must be complete, signed by an authorized representative of Customer and must be in the standard form for this contract. Vendor understands that no work under any SOW issued by Customer shall commence until receipt of a Purchase Order.

B. Service provided under this Contract shall be based on the SOW. Customers may negotiate the terms and conditions of a SOW to suit their business needs, so long as the SOW terms and conditions do not conflict with or weaken the terms of this Contract. Vendor shall perform its work in compliance with this Contract and the agreed upon SOW with Customer.

C. The value of any one SOW may not exceed $10 million including all extensions, renewals and change orders. 

 

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