Design 2 Disrupt 2

The new digital competition analyzed in new report from Sogeti trend lab VINT

Sogeti’s global trend lab VINT introduces its second research on the theme of “Design to Disrupt”, analyzing the new digital competition from fast-moving, agile startups growing their business with the speed of light through disruptive innovation.

Dayton, OH 24/03/2015  Disruption is happening all around and is triggered by the advances in Social, Mobile, Analytics, Cloud and smart ‘Things’ (SMACT). Customers are changing their behavior in response and companies are keen to find out how to (re)design their organization to survive and thrive in the face of this change. Only few organizations wise up to new digital competitors, as they usually come from outside their own sector and are not taken seriously at first. Their allegedly inferior propositions confuse prominent players, who should in fact be the very first to be fully aware of disruptive innovation.

“The new digital competitor is a smart middleman that capitalizes on serving both sides of a market, with an acute intuition for market imperfections and a true champion of the network effect”, commented Menno van Doorn, Director of the Sogeti trend lab VINT.

Companies like Uber and Airbnb tend to get all the media attention. But there are 9344 players* (and counting) active in almost every industry. These companies are called two-sided market players, also known as multi-sided platform players. The new report from VINT, “Design to Disrupt: new digital competition” analyses the success factors of these players providing ten design principles of the new digital competition.

10 design principles of successful disrupters:

  1. Sharing is the new having
  2. Access over ownership
  3. Lower costs through matchmaking
  4. Butter your bread on both sides
  5. Unbundle your organization processes
  6. Getting the most out of SMACT
  7.  APIs** first
  8. Algorithms for the perfect match
  9. Building trust with social systems
  10. Act now, apologize later

 “To swing into action rapidly, existing organizations would be well advised to properly analyze anything more or less resembling digital competition. Evidently, there are clear patterns behind the startup success marking a new techno-economic reality. Ecosystems, APIs, and platforms characterize this New Normal where customers have more freedom of choice and better service at lower costs”, said Menno van Doorn.

** API; an application programming interface is a set of routines, protocols, and tools for building software applications.

The Design to Disrupt Series
The Design to Disrupt research from VINT include a series of four reports. The first report, published in January 2015,“Design to Disrupt – An Executive Introduction” marked the start of the research project. Today’s second report will be followed by “The Fifth Protocol” (Q3 2015) analyzing the disruptive power of a new protocol in the financial industry called blockchain. Blockchain not only enables digital currencies like bitcoin, but more importantly it can support any kind of value transport on the web. The forth and final report “How to design to disrupt? – Behave like a startup” (Q4 2015) explores how to design for disruption and how to organize design and innovation to become the center of your organization.

The authors of the series of report are VINT trend watchers Menno van Doorn, Jaap Bloem, Sander Duivestein, Erik van Ommeren and Thomas van Manen.

Download the report here:
All Sogeti publications are available in an online bookstore:

About Sogeti USA
Sogeti USA, a wholly owned subsidiary of Capgemini, operates in 23 cities across the country. Sogeti’s business model is built on providing customers with local accountability and vast, flexible delivery capabilities. Sogeti is a leader in helping clients develop, implement, and manage practical IT solutions to help run their business better. With over 45 years of experience, Sogeti offers a comprehensive portfolio of services including Business Information Management, Digital Transformation, Global Engineering, Infrastructure & Managed Services, Software Development & Integration, and Testing Services.
To learn more, visit:

About Sogeti

Part of the Capgemini Group, Sogeti operates in more than 100 locations globally. Working closely with clients and partners to take full advantage of the opportunities of technology, Sogeti combines agility and speed of implementation to tailor innovative future-focused solutions in Digital Assurance and Testing, Cloud and Cybersecurity, all fueled by AI and automation. With its hands-on ‘value in the making’ approach and passion for technology, Sogeti helps organizations implement their digital journeys at speed.

A global leader in consulting, technology services and digital transformation, the Capgemini Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion. People matter, results count.

Visit us at

About VINT
The Sogeti trend lab VINT (Vision - Inspiration - Navigation - Trends) is a part of SogetiLabs, a network with Sogeti’s top technology leaders around the world, always have an eye on the horizon looking for evolutions driven by new technology. In recent years VINT did research into Open Source Innovation and Crowd Sourcing (2006), Social Media (2008), Crisis and Paradigm Shift (2010), The App Effect (2012), The Connected Workforce (2013) and Big Data (2013). VINT was set up in 1994 and has to date published more than 10 books and a large number of video productions.
For more information please visit

todo todo
  • Menno van Doorn
    Menno van Doorn
    Director of VINT
    +31 6 51 27 09 85
Our Online Bookstore