How Does One Achieve Actionable BI?

Business Intelligence or BI by itself is valuable but its full potential is realized only when it is made “actionable” to achieve the desired results in achieving operational efficiencies, customer experience, creating new products/services or transforming the business model.

In my last blogpost, we had looked at some of the fundamental characteristics of actionable Business Intelligence or BI, and what makes it different from the BI reports of yore. In this one, we will look at how organizations can achieve such actionable BI.

The practice of BI, of course, is nothing new. It has been around since at least the 90s. We knew it mostly in the form of detailed reports and dashboards. What many business managers from that era, might also remember is the sense of frustration that one felt when presented with such reports. While they were accurate and detailed, these reports gave us interesting insights about the business trends but making them actionable, required further analysis and processes that generally got lost in organizational silos and politics. [...]

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