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| Remote Infrastructure Management (RIM) Solutions |
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| With over 25 years of experience and over 16,000 experts globally, Sogeti has delivered Remote Infrastructure Management (RIM) solutions to over 500 clients, helping them to: |
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Reduce IT costs by typically 30% |
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Improve Customer Service |
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Increase IT infrastructure availability and reliability |
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| We offer a robust services portfolio with 24x7 coverage and support across 35 languages—so your infrastructure continues running smoothly. |
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| Sogeti’s RIM solutions include: |
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High Quality Level 1, 2 and 3 Services |
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RIM strategy and roadmap with business case evaluation and analysis |
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Service Map: Standard operating guide, run-books and process optimization to steady state |
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Service Management: Metrics, reports and dashboards |
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Continuous Improvement Planning with innovation and productivity guides |
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| Our team will work closely with you to determine areas where RIM can improve your business. Utilizing our highly industrialized model, Sogeti can help you reduce overall costs while ensuring the highest service levels. Plus, with our flexible capacity pools, your business always has access to the appropriate level of support. |
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