Sogeti's AM services identify and directly address clients' support requirements by offering a comprehensive suite of solutions:
Application Enhancement:
Modifications and improvements to existing applications.
Application Maintenance:
Corrective and preventive application support that assumes responsibility for planning, managing, operating and maintaining a client's application portfolio.
User Support:
Sogeti can provide a support organization to support critical issues faced by the business and can address constantly changing business requirements utilizing staffing models, tools and processes to address spikes in demand, and ensure rapid response/resolution time.
